Returns must be made within 14 days of receiving your package.  Items must be in their original condition: unworn, unwashed, and with all tags still attached to be valid for a exchange or credit note.

We cannot accept returns for items damaged due to washing or improper care. Return shipping costs are not the responsibility of the customer if Anam Cara has sent the wrong item. For other returns, the customer may still be responsible for return shipping.

To return your items, please send an e-mail to hello.flow.create@gmail.com with your order number, the item(s) you wish to return, and the return reason. Return cost is at the expense of the customer. We will only cover the cost of returns if the item is deemed faulty. We recommend tracking your return as any lost items will be the responsibility of the customer.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.